Delete account

Enter your email to request deletion of your account and your data.

Delete account

Enter your email to request account and data deletion.

Frequently asked questions

How do I request deletion?

Enter your email and click "Request deletion". Deletion only goes ahead if you are not an ADMINISTRATOR or LEGAL RESPONSIBLE for any aircraft. If you are, hand the ADMINISTRATOR permission to another user before requesting deletion.

What data is deleted?

We delete your personal data (name, email, phone) and your account usage history. Flight Logbook records for aircraft operated by other administrators are not affected: they belong to the aircraft operator.

How long does deletion take?

Deletion is processed within 15 business days after email confirmation of the request.

Will I receive confirmation?

Yes. You get one email when the request enters processing and another when the deletion is complete.

Can I cancel the deletion?

Yes, while it is still being processed. Write to us from the same email used for the request and say you want to cancel.